Last Updated: January 1, 2025
This Privacy Notice (“Notice”) is designed to help you understand how PeopleFinders, LLC (“PeopleFinders”) may collect, use, share, or otherwise process information that relates to you (“personal information”) and how you can exercise your privacy rights.
This Notice applies to information that we collect both online and offline. This includes information gathered on websites that expressly link to this Notice (“Sites”), including www.peoplefinders.com and www.findaneighborhood.com, through our mobile applications (“Apps”), in connection with our data offerings (“Data Products”) and other services (collectively, the “Services”).
How this Notice applies to you depends on your relationship with us and how you interact with our Services:
This Notice does not apply to information we collect in the job applicant or worker context.
If you reside in a U.S. state that has enacted a state consumer privacy law, please refer to our U.S. State Supplemental Privacy Notice for additional information concerning our data processing practices and the rights you may have.
You may directly provide personal information to us in various situations, including when creating an account, requesting information about or using our Services, or seeking support. This information may include:
We, along with third parties providing content, advertising, or other functionalities, may use cookies, pixel tags, local storage objects, and other technologies (“Collection Technologies”) to automatically collect information during your use of our Services. The types include:
Our use of Collection Technologies generally falls into the categories listed below. Please note that these are the main ways of classifying Collection Technologies, although there may be others that will not fit neatly into these categories or may qualify for multiple categories.
We use these technologies to understand how our Sites, Apps, and Services are used and to evaluate our marketing campaigns. This helps us see how visitors interact with our Services.
One of the analytics technologies we use is Google Analytics. To better understand how Google uses your personal information (including for its own purposes, such as profiling or linking it to other data), we encourage you to review Google Analytics' Notice. To learn more about how to opt out of Google Analytics’ use of your information, please click here.
We also partner with Microsoft Clarity to capture how you use and interact with our Site and Services through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we may use this information for site optimization or fraud/security purposes. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We may obtain information from various sources and third parties, including:
We disclose your personal information to third parties for various business purposes, including when you request access to certain features on our Sites and Apps, providing our Data Products and Services, protecting our interests or those of others, or potentially in the event of a major business transaction such as mergers, sales, or asset transfers, as described below. For more information on how you can manage our use of your personal information and your experience with our Services, please review the Communications Preferences, Collection Technologies Preferences, and Your Privacy Rights sections of this Notice.
The categories of third parties with whom we may share your personal information are described below.
We may access, preserve, and disclose personal information we receive from you, maintain about you, or have associated with you, including disclosing this information to external parties if we believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal processes, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; defend ourselves or others against legal actions; enforce our policies or contracts; assist with an investigation or prosecution of suspected or actual illegal activity; and as may otherwise be required or permitted by law.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
You can customize and manage your communications preferences as described below.
If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will still receive emails related to certain transactions, customer service inquiries, and privacy requests.
If you consented to receive text messages from us and receive an unwanted text message, you may opt out of receiving future text messages by following the instructions in the text message you received.
If you receive an unwanted phone call from us, you may opt out of receiving future phone calls from us by following the instructions which may be available on the call or by CONTACTING US. Please note that if you are a Member, we may still contact you to assist with customer service inquiries you have initiated.
You can manage the personal information we collect through Collection Technologies as described below.
Depending on your state of residence, you may have certain privacy rights related to certain types of personal information we collect and process, as detailed further below.
It is important to understand that our Data Products use publicly available information, which is not covered by U.S. state privacy laws. This includes data from public records. If you request to opt out of the sale of your personal information, we will try to apply your request to the publicly available information we collect, as a courtesy. However, this will not remove the data from its original source. This means your information may still appear on other websites or be accessible through other services. Also, we regularly receive new public records, so even if you opt out, your publicly available information may appear in our Data Products again in the future. We recommend you periodically refresh your opt-out request using the methods described below.
Please note that we do not have actual knowledge that we “sell” or “share” personal information about consumers under 18 years of age, either as those terms are commonly understood or as they are defined under certain U.S. state privacy laws.
If you want to know what personal information we have about you, you can reach out to us in two ways:
If you are a Member, you can delete the personal information associated with your account by logging into your account and navigate to this link, or by calling us at (800) 718-8997. If you request to delete your account information, we may still retain certain information associated with your account for recordkeeping integrity, as well as to prevent fraud, resolve disputes, enforce our Terms of Use or other policies, take actions we deem necessary due to technical and legal requirements and constraints related to the security, integrity and operation of our PeopleFinders Applications.
If you are a member of the general public, you can prevent your information from being displayed through our Services by using one of the following methods:
If you are a Member, you can correct the personal information associated with your account by emailing us at [email protected] or calling us at (800) 718-8997.
If you are a member of the general public and have identified potential inaccuracies in the information that may be displayed through our Services, you can prevent that information from being displayed by using one of the following methods:
To opt out of the selling or sharing of your personal information, please choose one of the following methods:
Additionally, you must adjust your cookie settings or send an opt-out preference signal, such as the Global Privacy Control, to prevent the selling or sharing of personal information that may occur through the Collection Technologies we use. For detailed instructions, please refer to the Collection Technologies Preferences [link directly to this section] (Section 6) of this Privacy Notice.
We will process your requests in accordance with applicable laws and subject to the following:
We take steps to ensure that your information is treated securely and in accordance with this Notice. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.
We store personal information we collect as described in this Notice for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. Additionally, we endeavor to retain all such personal information in accordance with legal requirements.
Our Services are not directed to individuals under the age of 18 (for purposes of this Notice only, a “child” or collectively, “children”). We do not knowingly collect, disclose, sell, or share children’s personal information. If you are a parent or guardian and believe your child has uploaded personal information to any of our Sites and Apps without your consent, please Contact Us. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and if applicable, terminate the child’s account.
The Services may contain links to other websites/applications, and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage you to read the privacy policies of each website and application you may interact with. We do not endorse, screen, or approve, and we are not responsible for the privacy practices or content of such other websites or applications. You agree that if you elect to provide personal information to third-party websites or applications encountered on our Sites and Apps or through our Services, you do so at your own risk.
We may revise this Notice from time to time in our sole discretion. If there are any material changes to this Notice, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Notice if you continue to use our Services after the new Notice takes effect.
If you have any questions about our information practices or need further assistance, please don’t hesitate to contact us using the methods described below.